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Resources for Career Point College Students

*Updated June 5, 2017.*

The Texas Higher Education Coordinating Board's mission is to safeguard Texas students. At the time of closure, we worked with Career Point College to determine educational options for the 472 displaced, degree-seeking Career Point students in Texas.

THECB does not have information on the number of students in certificate programs, but we collaborated with the Texas Workforce Commission to provide information to all Career Point College students and their families. This resource page will be updated as new information becomes available.

Career Point College Closure (THECB press release)

Texas State Agency Contacts:

If you were a student in a Certificate program (non-degree-seeking):
Texas Workforce Commission: http://www.twc.state.tx.us/  or career.schools@twc.state.tx.us or 512.936.3100

If you were a pre-licensure Nursing student:
Texas Board of Nursing: http://www.bon.texas.gov/ or 512.305.7400

If you were a Cosmetology student:
Texas Department of Licensing and Regulation-Cosmetology Board: http://www.tdlr.texas.gov/ or cs.cosmetologists@tdlr.texas.gov or 512.463.6599

US Department of Education-for all questions regarding federal financial aid:

Information on federal financial aid: http://www2.ed.gov/fund/grants-college.html?src=pn

Federal Student Aid Information Center: 1.800.433.3243

National Student Loan Data System (NSLDS): https://www.nslds.ed.gov/nslds/nslds_SA  
Students can use NSLDS to view information about their federal loans and grants received at Career Point or any other school they may have attended.

US Department of Education Fact Sheet: School Closure for Career Point College Locations in Texas.

Federal Student Aid information on loan discharge for closed school and unpaid refunds: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation.
This page contains a chart that students can click on to obtain information about each of the types of discharge. When a student clicks on the link for closed school, it will direct them to a page that describes the closed school discharge, including the criteria and process. In addition, the page has helpful questions and answers that students might find useful. If students intend to seek a loan discharge, they should begin that process with their loan servicer. Loan servicer information for students can be found in NSLDS.

FSA Feedback System: https://feedback.studentaid.ed.gov/
Students, or others, can use this system to file a complaint, report suspicious activity, or provide feedback to the Department specific to federal aid issues.

Questions regarding private loans:

If you have a private student loan, your first step is to contact your loan servicer.

American Student Financial Group, Inc. (ASFG) may have been your loan servicer. For questions about ASFG private loans, please contact the company at 858.794.2734 or info@asfgrp.com.

If your loan servicer can't help you, the Consumer Finance Protection Bureau (CFPB) is your next option. CFPD only recently started accepting complaints about private educational loans and are tracking them and reporting back to Congress.

Here's what you need to know:

  • You can use the online portal to initiate your complaint - here's the link. If you have trouble with the form, they offer online chat to help.
  • Once you make the complaint, you will be issued a tracking number.
  • You will have to sign up for a login to be able to monitor your complaint status on CFPB's site.
  • They will forward your complaint to the private loan servicer and if they think another government agency can assist, will forward to them as well.
  • Once a response is received from the company you will have the opportunity to respond if the outcome isn't satisfactory and give feedback on the process.

Information provided by Career Point College:

Career Point College links and emails previously provided to students are no longer active.


Parchment (www.parchment.com), an academic credential delivery service, has provided the following update:

A message from Career Point College - Transcripts (ALL CAMPUSES)

Career Point College has ceased operations and has appointed Parchment as the official record provider of student records. Students at all Career Point College locations may order their transcripts here. Parchment is now taking ADVANCE orders while Career Point College transfers the records to Parchment. Processing of transcript orders is expected to begin no later than Tuesday, February 7, 2017.

Teach-outs or Transfers:

The US Department of Education has provided guidance regarding a "comparable program of study" when considering transfer or eligibility for a closed school loan discharge:
https://studentaid.ed.gov/sa/about/announcements/closed-school#comparable-program .

San Antonio and Austin Campuses:

Career Point College has formalized an articulation agreement with Milan Institute (Cosmetology Programs).

National American University (NAU) has received approval from the Texas Higher Education Coordinating Board, Texas Board of Nursing, Texas Workforce Commission, and the U.S. Bankruptcy Court (administering the bankruptcy of CPC's parent company) to conduct a teach-out for CPC students in order that such students may complete their educational programs. NAU also has received approval for the teach-out from its institutional accreditor, the Higher Learning Commission. The start of the teach-out by NAU remains pending a review and certain required approvals by the U.S. Department of Education.

Once the teach-out begins, NAU will accept all credits earned by eligible students enrolled in former CPC programs listed in the agreement. Such credits will be applied to NAU programs and all credits, diplomas, and completed degrees will be awarded by NAU. Subject to the U.S. Department of Education's pending review of the teach-out, NAU expects to offer teach-out classes at the former CPC location in the Wonderland of the Americas Mall in San Antonio, and will also offer classes at NAU's campus in Austin.

If you wish to contact NAU, simply email your name, address, current program, and preferred method of contact to: CP2NAU@national.edu. An NAU advisor will contact you to answer questions and offer assistance.

National American University is regionally accredited by the Higher Learning Commission, with several academic programs separately accredited or approved by national educational and professional associations. It offers the opportunity to earn associate, bachelors, masters, and doctoral degrees. (hlcommission.org | 800-621-7440)

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